nCAP Pain Relief FAQ'S

Please note: nCAP Pain Relief technology enables General Wellness Products intended to help promote physical activity and a healthy lifestyle by helping to reduce the impact of certain chronic diseases or conditions, along with age-related pains, joint stiffness, exercise-induced pain, headaches, etc.. It’s non-invasive and has no external or internal power sources such as batteries or wired power supplies. nCAP Pain Relief enabled products are not to be considered a cure for any diseases. 

Q. What happens when it gets wet?

A. The Patch is very durable and is water-resistant. Dry the Patch off and it should be good to go back to work for you. 

Q. Where do I place the Patch? 

A. See the placement instructions below.

Q.How many times can I reuse them?  How long do they last?

A. The Patches are very durable and will last a long time (Months, Years), as long as you keep them out of the washing machine and don't lose track of them. We always say, "you'll probably lose it before it wears out."

Q. How do I clean them?
A. The Patches should be cleaned by hand with a damp cloth moistened with a mild detergent and then air-dried.

Q. Will this help speed my recovery when I’ve overdone it during a workout or playing sports?  

A. Post-exercise muscle soreness and injuries are familiar to every sports enthusiast. The nCAP Patch promotes physical activity for users with age-related, mild joint stiffness and exercise-induced pain, which may help improve muscle strength and endurance.

Q. Do they hold up to sweat? 

A. Yes, they hold up very well to sweat, we have a few very sweaty users. Use the included double-sided adhesive gel pads and stick the patch to the inside of your clothing instead of your skin.

Q. Will the 3.5 Tri-Fit work on my back?

A. Yes, the 3.5 Patch is a great workhorse, it can be used all over your body, you will find it to be a little more location-specific than the 4.5 Tri-Fit when using it on your back. If in doubt go with the 4.5 Tri-Fit.

Q. Will it help with muscle knots?

A. Yes, Place the Patch on top of the knot, and in a short time the knot will usually release.

Q. Do I need a prescription?

A. No prescription is needed to purchase one of our Pain Relief Patches. This is a general wellness product that is designed to help you lead an active lifestyle. 

Q. I am old and my skin can't take adhesives, how can I use this Patch? 

A.The Patch can be safely taped to clothing in the desired location or can be laid upon while sleeping or resting. The Patch does not require direct skin contact and can be placed above bandages or other protective garments. The closer the proximity to the body the better. Each Patch comes with two double-sided adhesive gel pads that adheres to the pain patch and your clothing.

Q. How many Patches can I wear at once? 

A. We recommend beginning with one to understand how it is affecting your pain. You can then add more if needed. 

Q. After applying Patches, how long before they Really, Really begin to work? 

A. The effect can be felt in a very short time, this makes it easy to find the location that works best for your pain. If you are not feeling it working after a couple of minutes move it slightly and test again.

Q. Do you have to keep wearing it for the pain to remain gone? 

A. Depending on what is causing your pain will determine this. For nerve pain that is actively being agitated, for example, a bone spur the Patch will need to be worn longer than pain from bruises and soft tissue pain from cuts or sprains. 

Q. After it's removed how long does the pain-free effects last? 

A. The longer you wear the Patch the longer you can go without it. For some injuries, the Patch has helped remedy the condition in a shorter time than the norms.

Q. Is nCAP Pain Relief Technology patented?

A. Yes,  it's covered by one or more patents and pending patents that can be found listed here http://ncaplicensing.com/patents.html.

Q. Why is the Guarantee only 37 Days?

A. We want you to give it a really good try and if you are unhappy with the results you should return it and get your money back.  It works very fast and you will know if it's working for you in less than 7 days.  If you are not getting the results you want please call so that we can help you locate the device.

Q. Do you have an affiliate program?

A. Yes, there is a link at the bottom of our home page to sign up!

Q. Do you have a B2B wholesale program for my store or organization?

A. Yes, there is a link at the bottom of out home page to sign up!