Q. Should I stop taking my pain medicine?
A. We will not tell you to stop taking your medications you will need to check with your doctor. The patch will work alongside your medications.
Q. What happens when it gets wet?
A. The patch is very durable and is water resistant. Dry the patch off and set it in the sun for a bit to warm it up and it should be good to go back to work for you. If your patch accidentally gets put through a washing machine it will most likely be destroyed.
Q. Where do I place the Patch?
A. You place the patch "Between the Pain and the Brain" in other words you would place the patch above the area of pain, not directly over the pain as you would with medicated patches. For example, if your hand hurts you would place it just above your wrist.
Q. How do I use it? How do I apply it?
A. The patches do not need to be placed directly on the surface of the skin; they can be separated by a thin piece of clothing or cloth. nCAP Pain Relief can be held in place using a variety of options such as medical or athletic tape, safety pins, hook and loop, other tapes and wraps, or simply placed over the desired area or laid upon while resting or sleeping. Checkout our holders in the products section for ready to wear solutions!
Q.How many times can I reuse them? How long do they last?
A. The patches are very durable and will last a long time (Months, Years), as long as you keep them out of the washing machine.
Q. How do I clean them?
A. The patches should be cleaned by hand with a damp cloth moistened with a mild detergent and then air dried. Never put the patch through a washing machine.
Q. Will this help speed my recovery when I’ve overdone it during a workout or playing sports?
A. Post-exercise muscle soreness and injuries are familiar to every sports enthusiast, nCAP Pain Relief will get you on the fast track to feeling great again!
Q. Do they hold up to sweat?
A. Yes, they hold up very well to sweat, we have a few very sweaty users.
Q. Will the 4x4 work on my back?
A. Yes, the 4x4 patch is a great workhorse, it can be used all over your body, you will find it to be a little more location specific than the larger one.
Q. Do I need a prescription?
A. No prescription is needed to purchase one of our pain relief patches.
Q. Will it work for Trigeminal Neuralgia?
A. We have a user who has this condition and it works very well for them when placed behind their ear.
Q. I am old and my skin can't take adhesives, how can I use this patch?
A. The patch can be safety pinned to clothing in the desired location or can be laid upon while sleeping or resting. The patch does not require direct skin contact and can be placed above bandages or other protective garments. The closer the proximity to the body the better.
Q. How many patches can I wear at once?
A. We recommend beginning with one to understand how it is affecting your pain. You can then add more if needed.
Q. After applying patches, how long before they Really, Really begin to work?
A. The effect can be felt in a very short time, this makes it easy to find the location that works best for your pain.
Q. Do you have to keep wearing it for the pain to remain gone?
A. Depending on what is causing your pain will determine this. For nerve pain that is actively being agitated the patch will need to be worn longer than pain from bruises and soft tissue pain from surgeries.
Q. After it's removed how long does the pain-free effects last?
A. What we have witnessed is the longer you wear the patch the longer you can go without it for chronic conditions. For other injuries, the patch has helped remedy the condition in a shorter time than the norms.
Q. Is nCAP Pain Relief patented?
A. Yes, it's covered by one or more pending patents that can be found listed here http://ncaplicensing.com/patents.html
Q. Why is the Guarantee only 7 Days?
A. We want you to give it a really good try and if you are unhappy with the results you should return it and get your money back. You will know if its working for you in less than 7 days.